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Allbase Suite » Walkthrough » 3. Calendar and Reminders

Calendar

Calendar and Map The Allbase Suite makes scheduling and dispatch easy with its centralized calendar. With it, you can view everybody's appointments by day, week, or month. The calendar allows for scheduling employees, employee groups, clients, tickets, and resources. There is even a map view for tracking where your employees are on any given day.

Like the rest of the Allbase Suite, the calendar features a robust permission system and approval queue. Service contracts are no problem, thanks to recurring appointments. The calendar can easily be synchronized with Microsoft® Outlook®, Exchange®, and a variety of portable devices.

Reminders

In addition to the calendar, the Allbase Suite also features reminders which can be set up on an individual or group basis. These reminders can be entered throughout the system, making it easy for staff to follow up on sales and service.

Snap-Ins

Snap-Ins While reminders and appointments are great for staying on top of tasks, snap-ins allow your employees to monitor the status of different items throughout the system. Snap-ins appear at the top of every screen of the Allbase Suite and provide a summary of relevant information for each employee.

For example, your accounting team will see a summary of invoices pending approval or delivery, your dispatcher will see a summary of recently opened tickets, and your salespeople will see a summary of clients that haven't been contacted recently.

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